The Internet has the potential to improve public administration, service
delivery, and citizen engagement (Castells, 2009; Chadwick, 2006,
2013). In the early 2000s, the Tanzania government adopted online
government information provision and established the technical
standards and guidelines for government websites in 2014 (United
Republic of Tanzania, 2014). E-information stands for provision of
information via government websites and social media pages. The latest
research shows that the government ministries provide many einformation opportunities, and citizens utilise them, but some other
critical information is missing on their websites.
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